Trainings / Presentations
$500
Train the Trainer
Training is the foundation of good job performance. In this presentation I will outline the template for effective training focusing on developing the desired Knowledge, Skill, and Attitude in your new or newly promoted team members. (Up to 20 attendees. Larger attendance @ higher fee).
Interviewing 101
Staffing your restaurant is one of your biggest challenges. In this presentation your hiring managers will be challenged to use all tools available to them to identify winners and potential winners. It all starts with making good hiring decisions. (Up to 20 attendees. Larger attendance @ higher fee).
Menu Engineering
In this presentation I will open the eyes of your team in regard to cost of goods sold. It is amazing what a mystery this is to so many in our industry. Percentage food cost, for example, is important. But you deposit dollars in the bank, not percentages! A restaurant can go out of business chasing percentages. I will help them understand how to make your menu work for you. (Up to 20 attendees. Larger attendance @ Higher fee).
Guest Recovery
It is inevitable, things will go wrong. There is an old saying in the restaurant business; "The Murphy's go out to eat, often". When they do, are your team members prepared to turn a bad situation around? This presentation provides your team members with what I call a "Recipe for Recovery". (Up to 20 attendees. Larger attendance @ higher fee).
Coaching and Counseling
Feedback is the "Breakfast of Champions". It is more important than ever to provide feedback to team members. This presentation will demonstrate to your leaders how important this is and how to handle these delicate conversations. Provide your leaders with the tools they need! (Up to 20 attendees. Larger attendance @ higher fee).
Hospitality, Success and You
This motivational presentation is designed to provide a Sense of Purpose as hospitality professionals to team members of all ages and levels. We will talk about the Guest, the Business, Hospitality Employees. The guest, needs of the business, work ethic, what leads to success are all covered in an effort to open their eyes as to how they can make a difference! (The more the merrier attendance).